[DOWNLOAD] "Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry." by Journal of Social Sciences ~ Book PDF Kindle ePub Free
eBook details
- Title: Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry.
- Author : Journal of Social Sciences
- Release Date : January 01, 2009
- Genre: Social Science,Books,Nonfiction,
- Pages : * pages
- Size : 198 KB
Description
INTRODUCTION Computer remains relevant and its usefulness cannot be ignored in every sphere of life (1), (5). Banks are increasingly dependent on services provided by computer systems vis-a-vis ICT and vulnerability to effective banking services is growing fast as a result. The beauty therein is that banks are no longer just concerned with the information and the technology to process it; the single most important aspect is to communicate this information. Speed, ever-reducing costs and general availability of communications technology, e-mail and the Internet have revolutionized the way banks work and live.